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Privacy Policy

Part 1: Privacy Policy
This policy explains how you collect, use, and protect user data in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP), 2023.[1][2]
Last Updated: [Insert Date]
1. Introduction
Welcome to rahulautozone.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website and any related services.[3]
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you contact us. This includes:

  • Personal Data: Name, email address, phone number, and billing/shipping address.

  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (handled via secure third-party payment gateways).

  • Vehicle Data: Information about your vehicle (Model, Year, VIN) to ensure part compatibility.

3. How We Use Your Information
We use your information for the following purposes:

  • To facilitate account creation and logon process.

  • To fulfill and manage your orders, payments, and returns.[4]

  • To send administrative information, such as order updates and changes to our terms.

  • To improve our website and provide a personalized experience.

4. Sharing Your Information
We only share information with your consent or to comply with laws.[2][3] We may process or share your data with:

  • Service Providers: Delivery partners (e.g., Delhivery, BlueDart) and payment processors.

  • Legal Obligations: To comply with applicable laws, government requests, or judicial proceedings.[2][3]

5. Cookies and Tracking
We use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of the website.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.[1][2][5][6] However, please remember that no electronic transmission over the internet can be guaranteed 100% secure.
7. Your Rights
Under Indian law, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact our Grievance Officer.
8. Contact Us / Grievance Officer
If you have questions or comments about this policy, you may contact:

  • Name: Rahul Rao

  • Address: Rahul Auto Zone LLP, Jeep Showroom, Old GT Road, Karnal, Haryana, India, 132001.[7][8]

  • Email: rahulautozonellp@gmail.com

Part 2: Terms and Conditions
These terms govern the use of your website and the sale of products.
Last Updated: [Insert Date]
1. Acceptance of Terms
By accessing rahulautozone.com, you agree to be bound by these Terms and Conditions and all applicable laws and regulations in India.
2. Business Information
This website is operated by Rahul Auto Zone LLP, a Limited Liability Partnership incorporated under the laws of India, with its registered office at Karnal, Haryana.
3. Products and Services

  • We offer wholesale and retail trade of automotive parts and related services.

  • While we strive for 100% accuracy, we do not warrant that product descriptions or other content are error-free.

  • Compatibility: It is the user's responsibility to ensure that the parts ordered are compatible with their specific vehicle model.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.[4]

  • Payments must be made through our authorized payment gateways.[4]

5. Shipping and Delivery

  • Orders are typically processed within [3-5] business days.

  • Delivery timelines are estimates and depend on the courier partner. Rahul Auto Zone LLP is not liable for delays caused by third-party logistics.

6. Returns and Refunds

  • Returns: Requests must be made within [7] days of delivery.

  • Conditions: Items must be in original packaging, unused, and accompanied by the original invoice.

  • Refunds: Once the returned item is inspected, refunds will be processed to the original payment method within [7-10] working days.

7. Limitation of Liability
Rahul Auto Zone LLP shall not be liable for any indirect, incidental, or consequential damages resulting from the use of products purchased from this website.[4][9] Our total liability is limited to the amount paid for the product in question.[4]
8. Intellectual Property
All content on this site, including logos, text, graphics, and images, is the property of Rahul Auto Zone LLP and is protected by copyright and trademark laws.
9. Governing Law
These terms are governed by the laws of India. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts in Karnal, Haryana.

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